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Product data maintained via Alterra PIM can be published automatically using the Web Catalog and Shop System modules. The website and webshop can include different profiles and provide customer-specific product data according to different customer groups. The combination of Alterra PIM and the Web Catalog / Shop System module combines the advantages of a professional data storage and a state-of-the-art eCommerce platform.

 General Functions

• Multilingualism
• Multi-currency capability
• Own currency table
• Input of individual exchange rates
• Multi-currency capability, pricing in different currencies possible
• Assignment of password rules
• E-Mails during the whole ordering process
• Maintenance of product data and webpage contents
• Interface to ERP
• Users and user roles (with category and function-based permissions)

Customer account

• Status of current orders
• Messages as a list and via e-mail
• Order status as a list and via e-mail
• Financial statistics by customer
• Order list, order history for custom buyer
• Edit billing and shipping addresses
• Newsletter preferences
• Wish list
• Cost allocation
• Change password / login data
• Delivery assignment
• Open standard orders / individual product lists
• Personal list
• Create quick order
• Call-back feature
• Sign up for newsletter
• Get in touch

Pricing

• Rebates and bulk prices
• Individual prices by customer

Search functions

• Search across several catalogs, search in one catalog
• Search item short description
• Search item short description, texts and manufacturers
• Search for numbers
• Search for categories
• Search for “A to Z”
• Search by keyword
• Hierarchical search
• Combine several search terms
• Search by properties/attributes

 Catalog management

• Variant representation at item level
• Detail text representation
• Preparation of customer-specific web catalogs
• Creation of category texts
• Creation of new catalogs
• Individual conditions with surcharges per customer
• n attachments per article
• Individual rebates on catalog and category level
• Compare articles

 

Ordering

• Shopping basket
• Search sales partners
• Search across several catalogs, search in one catalog
• Search item short descriptions
• Search item short description, texts and manufacturers
• Search for numbers
• Search for categories
• Search for “A to Z”
• Search by keyword
• Hierarchical search
• Combine several search terms
• Presentation of the category path
• Acquisition / transfer of products from supplier catalogs
• Acquisition / transfer of free text items
• Quick entry of products
• Acquisition / transfer of products from the archive
• Acquisition of products from favorites lists
• Simultaneously modify multiple items (such as suppliers, delivery date, cost center)
• Grouping of the shopping cart content (e.g., by delivery date)
• Update shopping cart quantities
• Delete shopping cart items
• Possibility of article detail view
• Optional presentation of budgets, individual order limits, available budget
• Possibility to store comments and attachments per item
• Comparison of multiple articles
• Order, dealer purchase requisitions
• Change order header
• Edit (modify, copy, delete) items
• Change quantities
• Execute order
• Execute price requests
• Sorting the shopping cart by item, delivery date, cost center, type, cost address
• List view of shopping cart and orders
• Filter by status of orders or requests

 

Orders

• Dialog-controlled order fulfillment process
• Recording of all activities via archiving system
• The ordering process is divided into the following steps:
• Order status: Conditional (special case: user via budget approval by superiors)
• Order status: New
• Order status: In process (at dealer)
• Order status: Dispatched (shipped by the seller)
• Order status: Received (e.g., partial delivery)
• Order status: Delivery overdue
• Status reports for dunning/clearing
• Comments per position on customer and supplier side
• “Cancel order” possible
• “Decline order” possible
• Online clearing process (change of quantity, price, delivery date between customer and dealer/supplier)
• Processing of partial deliveries (underdelivery / overdelivery)
• Indication of the current status of order processing
• Search for current processes
• Output of all process steps of order processing
• At transfer to purchase requisition, the shopping cart is checked for individual order limits, user budget, cost center budget, and cost type budget
• In the shopping cart: Indication of individual limit, user budget, available user budget
• Allocation of internal order number per order
• Allocation of delivery address on item level
• Delivery date specification
• Cost center assignment on item level
• Allocation of internal and external comments on item level
• Internal approval workflow
• Possibility of several workflow steps within an individual workflow

Reporting

• Reporting, period / time-based
• By supplier
• By item
• By purchaser / cost center
• Reporting on click paths

Marketing

• Site tracking and other analytical tools
• Automatic and manual cross-selling
• Tell-My-Colleagues
• Product bundles
• Product comparisons
• PDF product data sheets

Social Commerce [planned]

• Blogs, gadgets, RSS feeds, product ratings, forums, guest books, questions about the product, etc.

Other

• Inquiry about catalog items
• Inquiry with predefined dialog
• Creation of mini catalogs / parts lists by sales

Web Design

• Structured based on Single Source Principle Adaptation of the interface using stylesheets – direct connection of PIM and shop.

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